Privacy policy

Privacy Policy

Effective Date: May 2, 2026

At A2Bcart, we value the trust you place in us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect information necessary to provide you with a seamless shopping experience. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: While we do not store your full credit card details (these are handled by our secure payment gateways), we receive information related to your payment status.

  • Technical Data: Your IP address, browser type, device information, and how you interact with our store.

2. How We Use Your Information

We use the data we collect to:

  • Process and fulfill your orders, including shipping and returns.

  • Communicate with you regarding order updates or customer support inquiries.

  • Screen for potential risk or fraud to protect our community.

  • Send you marketing communications and promotional offers (only if you have opted in).

3. Cookies and Tracking Technologies

We use "Cookies" to improve your experience. Cookies allow us to remember your cart items, recognize your preferences, and understand which pages are most helpful to you. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our store.

4. Third-Party Services

To provide our services, we share your information with trusted third parties:

  • Logistics Partners: To ensure your products are delivered to the correct address.

  • Payment Gateways: To securely process your transactions.

  • Analytics Providers: To help us understand how customers use the site. We ensure that all third-party partners adhere to strict data protection standards and only use your information for the specific tasks we have authorized.

5. Data Security

The security of your personal information is a top priority. We implement industry-standard technical and organizational measures—including SSL encryption—to protect your data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights (Customer Rights)

Under Indian law, you have the following rights regarding your data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You may request that we update or correct any inaccurate information.

  • Erasure: You can request that we delete your personal data, subject to legal or contractual obligations.

  • Withdrawal of Consent: You may opt out of marketing emails at any time by clicking the "Unsubscribe" link.

7. Contact Information

If you have questions about our privacy practices, wish to exercise your rights, or have a grievance, please contact our Grievance Officer at:

A2Bcart Email: support@a2bcart.com

Address: 95, street no 4, Prem Nagar, Tung Bala, Majitha road, Amritsar, Punjab, India, 143001

Phone: +917710359087

Thank You,